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Website Contact Information


Customer Service Hours


Mon-Fri: 9am - 5pm (EST)
Saturday: Closed
Sunday: Closed



 

Email: sales@sturdybuiltonline.com

Contact Form To Email Our Sales Team

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For Internet and Shipping Related Customer Service Questions

We welcome your Questions and Comments by Phone or through Email Contact Form. In order to better serve you and to increase the efficiency of our customer service, please have the following information if possible to get the ball rolling.

- For Product(s) Information or Questions: If possible, reference the Website Part Number or Product Title for us to better assist you. We know our Website backwards and forwards, so we see what you see, providing this information will help us dive right in to get the answers you are needing.

-For Shipping Quotes: Please Have ready the Product Part Number(s) and Product Title(s) as well as the quantity you wish to purchase for us to efficiently give an accurate shipping price. Please Also reference your Shipping Zipcode for easy calculation.

-To Place an Order Over the Phone: While we can always start from scratch and put together your order, if you have questions about specific parts or desire to ask questions to ensure you get everything correct the first time with your order, please have a general list of the products you are interested in. You are even welcome to build the shopping cart first, and then call us to ask about the products. We will walk you through the products step by step to guide you through the ordering process. Or, we can take the order over the phone.

-For Products not shown on Website: We do have many items in our Retails stores that are not yet available online. We are happy to answer these questions and get you outfitted with your desired parts. Please have item titles or descriptions to reference to allow us to assist you more efficiently.


We are here to provide the highest quality customer service experience from start to finish!

We welcome you to fill out this form with the required information. In most cases emails received are responded to within hours of receipt during business hours. Emails received outside of business hours will be addressed quickly during our next available hours of operation. We welcome all questions and comments. To Help us assist you, please provide required Product Names and/or Descriptions, and even links to products to help us assist you more efficiently. Our Goal is to pin point your request as quickly and efficiently as possible to improve your customer experience. Simply Fill Out the Form and Click Send.
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